Frequently Asked Questions
(Please see below for questions regarding both human and canine physical therapy)

What insurances do you accept?

Approved:
Medicaid/Soonercare
HealthChoice
BCBS
Cherokee Nation Contract Health

In the process of contracting with:
Medicare
Aetna
Humana
Community Care

We will update this information as our contracts are verified!

Do you accept pet insurance?

We do not accept pet insurance. The owner is responsible for payment.

HOWEVER…

If you would like copies of our notes/documentation to submit to insurance for reimbursement, we would be happy to provide them to you. We will not submit them to insurance companies directly.

We accept credit/debit cards and cash payments. We do not currently accept checks.

How do I get a referral for PT?

Speak with your physician. They are usually very supportive of physical therapy.

OR…

If you would like us to obtain an order from your physician, please let us know. We contact doctors frequently to obtain referrals.

How do I get a referral for my dog?

Speak with your dog’s veterinarian. They are usually very supportive of physical therapy. 

OR…

If you would like us to obtain an order from your dog’s veterinarian, please let us know. We contact vets frequently to obtain referrals. 

What should I wear to physical therapy?

Be comfortable! You’re not here to impress anyone. Just be mindful of what you are wearing in relation to what body part we are treating (Meaning, jeans may restrict a knee patient, but are just fine for a shoulder patient!)

Should I bring anything with me for my dog’s evaluation/treatment?

Comfort items, (ie: specific blanket or toy that help your dog relax), special treats, specific harnesses, leashes, braces that you use at home, pictures or videos that may help in the evaluation process (ie: video of the dog limping)

*Please do not bring other pets with you. Only the animal being treated will be allowed in evaluation/treatment area to minimize distractions and noise. 

Do you accept “cash pay” for human patients?

Yes we do! We would be happy to discuss rates with you, and see how we can help. We accept credit/debit cards and cash payments. We do not currently accept checks.

How long should I expect my appointment to last?

This information applies to human and canine patients:

Evaluations will last about 60 minutes.
Treatments will last about 45 minutes.